Owls Nook Lodge, Langdale 9, White Cross Bay near Windermere

We booked a lodge with a hot tub. This place is a dated caravan no room to swing a cat for 6 of us, the hot tub wasn't cleaned at all in the 4 days we was there. Bedding had marks and hairs on. The sofa was on its last legs as is the whole caravan.

Absolutely loved are stay. Bedding, towels and pillows were fantastic and so comfortable. Shower was the perfect temperature and water pressure. The only thing was the up volume button on the remote doesnt work in the sitting area. Very minor and didnt impact are stay but just wanted you to know. Would definitely stay here and again and would recommend to friends and family thanks again x

Fantastic stay would come again

Really enjoyed it the lodge was lovely and clean had everything we needed would definitely return

Fantastic lodge in a great location. Ideal for families or small group of friends. We were family of 5 all adults at a cost of around 1000 for 7 days, brilliant value. Oh and our springer loved it too...

You know what we had a great holiday. Couldnt beat the positioning, couldnt beat the facilities. The property its self just feels tired though. It wasnt clean nor did the place have the gear for us to clean it ourselves Hoover is broken and no mopbucket etc. The second bedroom couldnt have had clean sheets, there was hair all over it. Mould in some of the rooms. It wants some money spending on it basically. Well go to the same location again, but well probably pay more and go for something more modern next time around

This lodge looked a lot bigger in photos and the sofa is not big enough for everyone when the lodge is at full capacity. However there was everything we needed inside and the inside of the lodge was clean. The outside decking, chairs table etc need a good power wash, a lot of it has turned green. The hot tub was great. The facilities on the site were also great. One let down was there was a very bad smell as soon as we entered the lodge, like sewage. You could smell it from the bathroom, kitchen and outside near the hot tub. We did phone the out of hours number and someone came quickly but couldnt find where the smell was coming so only gave us odour neutraliser,

We were a party of three adults and four children and thoroughly enjoyed our stay. The lodge had everything we could need to make our stay comfortable. The hot tub was a little luxury and beds were very comfortable. Thank you for a lovely stay .

General hygiene was fine but we did find furnishings that were either old and stained even some mould. Also, we could have done with a mop to clean the floor but there was none within the apartment. Lastly, the utensils needs replacing.

We all absolutely loved it, after reading previous reviews i was expecting the lodge to be tiny and unwelcoming but it was absolutely not, it was lovely and cosy it was clean and very comfortable. There was 7 adults and we didnt feel cramped at all, the hot tub was a bonus and was used every day, the only negative we had was there was only one bathroom but we made it work. It was so lovely of them to leave us fresh towels and the little things like washing up liquid, clothes and bags. We will definitely book this lodge again

Advertised for 7 people but really not enough room, we were 4 adults and 3 children and very crammed. Lodge bedrooms rather tatty with paper coming off wall. No outdoor lights working at hot tub area. Despite asking for this to be addressed Would not recommend this lodge for more than 4 people.

Amazing property, really clean had everything we needed, really close to ... Amazing property, really clean had everything we needed, really close to reception and main complex, fantastic onsite activities for the kids couldn't fault it will defo stay again

We were comfortable and enjoyed our weekend overall, facilities were decent. I would recommend however that the property was spruced up a bit, its looking very tired. Cleanliness wasnt great either, dead flies all over the ceiling in the bathroom, a Coke can full of cigarette butts left by the hot tub presumably from previous guests, deck not swept etc. Expected more for the price, which was too high

We have stayed at this lodge before, and it was OK. This time we were disappointed. The lodge needed a good deep clean outside,windows,doors, cladding and decking was dirty and grimey. Hot tub was cold and the edge was quite grubby. There was a smell of block drains inside and no mop.

We had a lovely stay in this lodge. Good location and very ckean. The site itself is beautiful and staff very friendly. The restaurant and bar again staff very good and food is good quality. Just loved exploring the Lake District. The outside lighting near hot tub does not work but the maintenance team were helpful but it needs the owners to sort this. We will return.

Lovely location, but very tired lodge, 2 of the bedrooms had damage to the ... Lovely location, but very tired lodge, 2 of the bedrooms had damage to the walls, the dressing table chair is broke the base comes away from the seat, the draw front at the dressing table missing, windows blown, out side of lodge was filthy, the floors was dusty and still had hair all over them, kitchen was gruby, sofa and beds not very comfortable, utensils in the kitchen either damaged or missing, the deck where the hottub was right next to the bins, so your plagued by flys, generally the bin area was awful rubbish all over the floor had to see sight reception about it being cleaned up, and no privacy while in the hot tub,

We were a bit apprehensive due to the other reviews, however we had a lovely stay. The lodge was clean, beds comfy, once the hot tub heated up it was so hot, we all loved it after a day in the water. Cant fault it for the price we paid.

I feel a lot of the recent reviews have been a bit unfair. I was a bit reluctant to book at first because of them but I am glad I did. The lodge itself is a bit tired, but it is clean and well equipped. We where a group of two adults and three teenagers so was plenty of room,but think would have been a bit of a squeeze with 7 ! I did not experience any discomfort with the couch and the beds where really comfortable. We did cook while we where there and instructions of how to use the hob and cooker would have been useful but we worked it out after a while. The hot tub was great we used it lots. It was cleanhot and roomy and was maintained everyday by a member of staff . We had no issues with the proximity of the bin shed that has been mentioned in some reviews in fact if it wasnt mentioned I wouldnt have known it was there !! The park is great the pubrestaurant is very dog friendly and nice we eat there a few times. We got passes to use the pool but only used it once but it was ok. There is a bus stop just outside the park to take you to AmblesideWindermereKendal and beyond but be aware they only run until about 89 pm. Overall we had a lovely chilled holiday and I would recommend Owls Nook Lodge.

I have previously phoned on the day of arrival to advise that this 'Owls Nook' lodge was exceptionally shabby. I spoke to a young guy called Luke and followed up with photos. I have had NO response at all. The lodge was very, very tired, wallpaper falling off inside, large cobwebs in corners. dirty and blown windows. Cramped for space. Outside was worse.... whilst it had a hot tub as advertised, this was not a pleasant experience, the lodge is next to the public bins and then a view of the dilapidated shed right next to the tub, meant flies everywhere and a grubby view. The lighting on the deck was filthy. I am surprised you even advertise this lodge. I am more surprise that you didn't even respond to my complaint but you did send me a message to say... We hope that we have now resolved your situation, with reference number COR325466CF

Lovely stay and park however, There was a couple of issues which I think you should address 1. The smell of raw sewage in the back bedroom was really bad luckily we didn't have to sleep in that one 2. There was a lot of black mould in the cupboard where the hoover was, which you could smell throughout the lodge 3. The tiles in the shower were slightly lifting in places 4. Maybe cleaning behind the cushions on the sofa would be a good idea as I put my hand down the back to look for my little girls dummy and there was a piece of god knows what down there. Other than those we had a wonderful stay thank you

Me and my partner booked to stay here for 4 days Monday to Friday in May. Cabin was lovely and clean and communal rooms were big. Advertises it sleeps 6 adults but honestly feel like it would've been quite tight with 6 people in, but for just us two it was fine. Livingkitchen area was spacious and very modern. The highlight for us was definitely the hot tub, which is available to use between 10am10pm. The site itself has a pubrestaurant but it is on the pricier side. Location is great, only a short car or bus journey to Ambleside and Windermere and there are bus stops just outside the site gates. There are pool facilities but we didn't end up using them as the hot tub was enough for us. Only downside was the wallpaper was peeling a bit on two of the bedrooms. I'd definitely recommend this lodge for someone visiting the lakes for the first time like us or just fancying a relaxing hot tub stay.

Lovely lodge in a great location, definitely looking to return

Enhoyed the stay. Hot tub was a lovely extra. The inside of the lodge was good with everything we needed. Quiet park. Only downside was outside needed a bit of TLC and the sofa wasn't very comfy. Overall enjoyed our stay

We had a lovely time at the lodge the children really enjoyed the hot tub and we found everything was as it said it was and at a great price!

Location was ideal. Lodge was not clean. Beds and bedding substandard...spare pillow had black mould ,mattresses well passed their sell by date with springs protruding in top bunk bed. Double glazed window panes at the front of the Lodge failed adding to the overall unkempt appearance of the Lodge. Wanted to take advantage of the swimming pool on sight only to be told no further bookings were being taken until after our leave date, very disappointing. Would revisit the site but not this particular Lodge.

We had a greet break away, booking was easy, location is amazing. Owls nook was lovely and clean and hot tub water was changed before we arrived. There are a few bits that are a bit dated that could do with some attention but I guess that reflects in the price. Other than that very happy and it was really quiet end of feb which was nice and relaxing.

Weve holidayed through Sykes for a number of years now and I like to go by my own judgement on the property we rent and not be put off by reviews. However, I can honestly say that this was the most disappointing stay weve ever had. We arrived late and went straight to the site restaurant which was fab. My son went to get into bed to discover blood on the quilt cover. Clearly the bed hadnt been changed and considering the late check in time of 4pm I very much doubt that any of the beds had been changed. Sykes assisted us the following morning and I asked for all beds to be changed. Sykes contacted me back to say that someone was coming out to change the one soiled bed. Not at all impressed with this. The hot tub was cold till the second night. I appreciate that its cleaned out but to have already wasted a whole day was disappointing. It was never hot and after half an hour you had to get out as it definitely wasnt warm enough to stay in. The third day we were having my daughter come but had to turn her away due to the stench coming from the boiler cupboard in the smallest room with the bunk bed it smelt like the sewers and was awful. On the day we arrived the window in that room was open and we couldnt understand why, now it was obvious. I contacted Sykes and they said theyd send someone out but it wasnt worth it as we were going home early. A real disappointment in all. The couch needs replacing as its so un comfy and the lodge could do with a clean outside.. I dont think this lodge is big enough for 7 people though as it was a bit of a squeeze. A shame really as it could have been nice

We have stayed here before and it is a lovely spot. The lodge itself would benefit from a little updating, nothing major but there is a nasty dintgouge in the shower wall and the bedroom blinds are a little tired and in need of replacement. The proximity of the lodge to the bins especially the hot tub, which just becomes unpleasant when you're being bombarded by critters causes a real issue with flies so perhaps providing some repellant candles or something of that ilk would help we ended up buying buying a fly swatter. All in all, we love it at White Cross Bay I must be about our tenth stay there and enjoyed our break. Although probably not at this specific lodge, I hope we will return in the future.